Clarus’ Professional Development Series
Clarus Consulting was formed in 2003 by John Rives to assist businesses improve performance by superior customer management.
As a former CEO of Australia’s leading contact centre outsourcing company, John knows that it is very difficult to find contact centre training programs that are time efficient, cost effective and delivered by people with ‘real world’ experience.
Contact Clarus Consulting to discuss your contact centre traning needs. Clarus is able to tailor a training program for your contact centre agents and team leaders that will increase the perfromance of your front line service delivery.