Clarus Consulting – The Solution is Clear!
Clarus Consulting was formed in 2003 by John Rives to assist businesses improve performance through superior customer management.
As the former CEO of Australia’s leading contact centre outsourcing company, John knows that it is very difficult to implement customer management programs that are effective, cost effective and delivered consistently in the ‘real world’ experience.
Clarus’ goal is to assist business leaders who recognise the link between customer experience and profitability realise the potential of every customer interaction.
What Makes Clarus Successful?
- Clarus professionals have “real world” customer management expertise.
- Clarus delivers an outcome verses a “road map”.
- Clarus works closely with management to define and deliver a clear project objective.
- Clarus understands the need to manage costs as well as generate revenue and we have the skills to deliver both.
Consulting Profile
John Rives